National Credential
Credential: Certified Records Manager (CRM)  In-Demand resource
Credentialing Agency: Institute of Certified Records Managers (ICRM)

The Institute of Certified Records Managers (ICRM), Certified Records Manager (CRM) certification requires candidates to meet both educational and work experience certification requirements. A minimum of one year of professional records and information management (RIM) work experience is required, regardless of the level of education a candidate possesses. The minimum acceptable education is graduation from high school (completion of 12 grades) or equivalent (e.g., GED credential or equivalency diploma) in conjunction with five years of professional level RIM experience. The preferred qualifications are a college degree (four-year or bachelor’s degree) and one year of professional RIM experience. CRM candidates must pass a six-part written examination.

More information can be found on the certifying agency's website.

Renewal Period: 5 years

Certified Records Manager (CRM)

The following Navy Occupations provide training and/or experience that contributes to attaining this credential:

Personnel Category Occupation Occupation Type Related As Navy$ Gap Analysis LaDR
Enlisted ABE-Aviation Boatswain's Mate, Launching and Recovery Equipment Rating other      
Enlisted AZ-Aviation Maintenance Administrationman Rating some  Navy Bucks    E6 Pay Grade
Enlisted CTI-Cryptologic Technician Interpretive Rating other      
Enlisted CTR-Cryptologic Technician Collection Rating other      
Enlisted CTT-Cryptologic Technician Technical Rating other      
Enlisted IS-Intelligence Specialist Rating other      
Enlisted PS-Personnel Specialist Rating most  Navy Bucks    E6 Pay Grade
Enlisted SH-Ship's Serviceman Rating some  Navy Bucks    
Enlisted YNS-Yeoman Submarine Rating some  Navy Bucks    E7 Pay Grade
Enlisted YN-Yeoman Rating some  Navy Bucks    E7 Pay Grade
Enlisted Command Security Manager Collateral Duty/Out of Rate Assignment most  Navy Bucks    
Enlisted Special Security Officer Collateral Duty/Out of Rate Assignment some  Navy Bucks    
Officer 152X - Aerospace Engineering Duty Officer (Aerospace Maintenance) Designator other      
Officer 613X - Engineering/Repair (Surface) LDO Designator other      
Officer 631X - Aviation Deck Specialty LDO Designator other      
Officer 633X - Aviation Maintenance Specialty LDO Designator other      
Officer 636X - Aviation Ordnance Specialty LDO Designator other      
Officer 641X - Administration Specialty LDO Designator other      
Officer 713X - Engineering Technician (Surface) CWO Designator other      
Officer 731X - Aviation Boatswain CWO Designator other      
Officer 733X - Aviation Maintenance CWO Designator other      
Officer 736X - Aviation Ordnance Technician CWO Designator other      
Officer 741X - Ship's Clerk CWO Designator some      
Officer Command Security Manager Collateral Duty/Out of Rate Assignment most      
Officer Special Security Officer Collateral Duty/Out of Rate Assignment some      

Navy Occupations Table Legend


Related As

The military occupations shown in this table are related to this credential in one of three ways: Most, Some, or Other.

Most: This credential is directly related to most of the major duties associated with the military occupation (at least 80%). Note that the credential may require additional education, training or experience before you are eligible for it.

Some: This credential is related to some tasks associated with the duties of the military occupation (related 80% to at least one or more critical tasks but less than 80% of all of the entire military occupation). Note that the credential may require additional education, training or experience before you are eligible for it.

Other: This credential is related to this military occupation, but is more advanced or specialized and therefore will most likely require additional education, training, or experience.

Navy$ Navy Bucks icon

This Credential has been approved for payment through the Navy's Credential Program Office. Note that to be eligible for Navy funded credentials, you must have demonstrated competency and experience towards the credential being sought. This credential may require additional work to fully meet competency and experience requirements.

To get a voucher request form, click "Complete Voucher and Apply" at the top of any page.

Gap Analysis Has Analysis icon

A detailed analysis comparing the credential requirements to the military occupation has been completed. Click on the gap analysis icon to view the analysis page.

LaDR LaDR Pay Grade E5 icon

LaDR (Learning and Development Roadmap) icons call out credentials that are "highly recommended" (but not mandatory) for a particular pay grade because they complement the training, experience, and competency of that paygrade. You are NOT restricted from attempting credentials recommended for senior & junior pay grades (as long as you meet all eligibility requirements).

Coming Soon – view the civilian occupations related to this certification!

Civilian Occupations Table Legend


Bright Outlook Bright Outlook icon

The Bright Outlook icon indicates that new job opportunities are very likely in the future for this job.

Registered Apprenticeship Apprenticeship icon

The Registered Apprenticeship icon indicates that this job has an apprenticeship program registered with the U.S. Department of Labor.

Local Salary Information

Click the links in this column to go to the My Next Move for Veterans web site to view salary and employment information for the job.

Certified Records Manager (CRM)

Eligibility Requirements ()

Note: This credential may have multiple options for becoming eligible. Listed below are the minimum requirements based on the minimum degree required. To view other options, see the Eligibility tab.

  • Credential Prerequisite
  • Experience: 5 years
  • Education: High School Diploma/GED
  • Training
  • Membership
  • Other
  • Fee

Exam Requirements ()

  • Written Exam
  • Oral Exam
  • Practical Exam
  • Performance Assessment

Renewal Period: 5 years

  • Continuing Education
  • Exam
  • Continuing Education OR Exam
  • Fee
  • Other

Institute of Certified Records Managers (ICRM)
230 Washington Ave Ext
Suite 101
Albany, NY  12203
Phone: (518) 694-5362
Fax: (518) 463-8656
Email: admin@icrm.org

Certified Records Manager (CRM)

Candidates must meet one of the following eligibility option requirements:

Option 1: Bachelor's degree (Graduate degree implies completion of Bachelor's degree) PLUS one year professional level RIM experience

Option 2: 3 years college PLUS two years professional level RIM experience

Option 3: 2 years college PLUS three years professional level RIM experience

Option 4: 1 year college PLUS four years professional level RIM experience

Option 5: High School Diploma or GED PLUS five years professional level RIM experience

Note: Partial credit (in half-year increments) may be given for acceptable credit hours short of a bachelor’s degree.

Certified Records Manager (CRM)

Written exam can be taken only after credentials (the application form with supporting documentation) have been approved by the Certification Standards Committee.

  • Management Principles and the Records and Information (RIM) Program
    • Principles of Management
    • Human Resources/Staffing
    • Methodologies
    • Financial Considerations
    • Planning
    • Additional RIM Program Components
    • Directing and Monitoring a RIM Program
    • Ethical Responsibilities
    • Global Concerns of a RIM Program
  • Records and Information Creation and Use
    • Information Framework
    • Risk Assessments and Audits
    • Compliance
    • Information Security and Privacy
    • Information Creation
  • Record Storage, Retrieval, Conversion, and Facilities
    • Storage
    • Retrieval
    • Conversion
    • Facilities
  • Records Appraisal, Retention, Protection and Disposition
    • Records Inventory
    • Records Appraisal
    • Retention Schedule Creation
    • Retention Schedule Implementation
    • Retention Schedule Administration
    • Vital Records Program
    • Business Continuity
    • Archives
  • Technology
    • System Life Cycle
    • Architecture and Infrastructure
    • Life-Cycle Management
    • Imaging Technologies
    • Programs and Applications
  • Business Cases

There are a number of resources available to help you prepare for the Certified Records Manager (CRM) examination:

An additional resource is Safari Books Online, a searchable digital library that provides online access to thousands of books, training videos and conference sessions. See the Educational Resources page here on COOL to learn how to get free access.

Testing for this credential is handled by Pearson VUE. The test centers are located in the U.S. They also have some test centers on military bases.

To find out more, use the following links on the Pearson VUE website:

For more information on the Institute of Certified Records Managers (ICRM) testing process, visit the agency website.

Certified Records Manager (CRM)

Renewal Period: 5 years

The Certified Records Manager (CRM) credential has the following recertification information:

  • CRM certification is renewed every five years by paying an annual membership fee, earning and submitting 100 points for approved educational activity, and adhering to the ICRM Code of Ethics.

    Additional information can be found on the ICRM website