Computing Technology Industry Association (CompTIA)
CompTIA A+ ce
Credential: CompTIA A+ ce
Credentialing Agency: Computing Technology Industry Association (CompTIA)
Renewal Period: 3 years
The Computing Technology Industry Association (CompTIA), CompTIAA+ ce certification validates the entry-level computer technician’s competency to perform a myriad of critical IT support tasks. CompTIA A+ ce technicians demonstrate abilities in hardware, networking, mobile devices, operating systems, hardware & network troubleshooting, virtualization & cloud computing, software troubleshooting, security, and operational procedures. Candidates must pass both the Core 1 (220-1001) and Core 2 (220-1002) exams.
More information can be found on the certifying agency's website.
CompTIA A+ ce
Attainability: 
Eligibility Requirements (View Details)
- Credential Prerequisite
- Experience: 9 months recommended
- Education
- Training
- Membership
- Other
- Fee
Note: This credential may have multiple options for a Service member to meet eligibility requirements. Requirements listed here are based on the minimum degree required.
Exam Requirements (View Details)
- Exam
- Written Exam
- Oral Exam
- Practical Exam
- Performance Assessment
Exam Administration (View Details)
- In-person exam
- Remote proctored on-line exam
- Third-party test vendor
Renewal Period: 3 years
- Continuing Education
- Exam
- Continuing Education OR Exam
- Fee
- Other
Computing Technology Industry Association (CompTIA)
3500 Lacey Road
Suite 100
Downers Grove, IL 60515
Phone: 866.835.8020
Fax: 630.678.8300
Contact Page
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Mobile Devices (14%)
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Given a scenario, install and configure laptop hardware and components.
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Given a scenario, install components within the display of a laptop.
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Given a scenario, use appropriate laptop features.
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Compare and contrast characteristics of various types of other mobile devices.
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Given a scenario, connect and configure accessories and ports of other mobile devices.
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Given a scenario, configure basic mobile device network connectivity and application support.
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Given a scenario, use methods to perform mobile device synchronization.
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Networking (20%)
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Compare and contrast TCP and UDP ports, protocols, and their purposes.
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Compare and contrast common networking hardware devices.
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Given a scenario, install and configure a basic wired/wireless SOHO network.
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Compare and contrast wireless networking protocols.
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Summarize the properties and purposes of services provided by networked hosts.
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Explain common network configuration concepts.
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Compare and contrast Internet connection types, network types, and their features.
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Given a scenario, use appropriate networking tools.
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Hardware (27%)
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Explain basic cable types, features, and their purposes.
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Identify common connector types.
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Given a scenario, install RAM types.
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Given a scenario, select, install and configure storage devices.
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Given a scenario, install and configure motherboards, CPUs, and add-on cards.
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Explain the purposes and uses of various peripheral types.
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Summarize power supply types and features.
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Given a scenario, select and configure appropriate components for a custom PC configuration to meet customer specifications or needs.
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Given a scenario, install and configure common devices.
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Given a scenario, configure SOHO multifunction devices/printers and settings.
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Given a scenario, install and maintain various print technologies.
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Virtualization and Cloud Computing (12%)
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Compare and contrast cloud computing concepts.
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Given a scenario, set up and configure client-side virtualization.
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Hardware and Network Troubleshooting (27%)
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Given a scenario, use the best practice methodology to resolve problems.
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Given a scenario, troubleshoot problems related to motherboards, RAM, CPUs, and power.
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Given a scenario, troubleshoot hard drives and RAID arrays.
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Given a scenario, troubleshoot video, projector, and display issues.
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Given a scenario, troubleshoot common mobile device issues while adhering to the appropriate procedures.
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Given a scenario, troubleshoot printers.
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Given a scenario, troubleshoot common wired and wireless network problems.
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Operating Systems (27%)
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Compare and contrast common operating system types and their purposes.
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Compare and contrast features of Microsoft Windows versions.
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Summarize general OS installation considerations and upgrade methods.
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Given a scenario, use appropriate Microsoft command line tools.
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Given a scenario, use Microsoft operating system features and tools.
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Given a scenario, use Microsoft Windows Control Panel utilities.
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Summarize application installation and configuration concepts.
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Given a scenario, configure Microsoft Windows networking on a client/desktop.
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Given a scenario, use features and tools of the Mac OS and Linux client/desktop operating systems.
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Security (24%)
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Summarize the importance of physical security measures.
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Explain logical security concepts.
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Compare and contrast wireless security protocols and authentication methods.
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Given a scenario, detect, remove, and prevent malware using appropriate tools and methods.
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Compare and contrast social engineering, threats, and vulnerabilities.
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Compare and contrast the differences of basic Microsoft Windows OS security settings.
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Given a scenario, implement security best practices to secure a workstation.
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Given a scenario, implement methods for securing mobile devices.
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Given a scenario, implement appropriate data destruction and disposal methods.
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Given a scenario, configure security on SOHO wireless and wired networks.
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Software Troubleshooting (26%)
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Given a scenario, troubleshoot Microsoft Windows OS problems.
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Given a scenario, troubleshoot and resolve PC security issues.
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Given a scenario, use best practice procedures for malware removal.
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Given a scenario, troubleshoot mobile OS and application issues.
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Explain common safety procedures.
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Given a scenario, troubleshoot mobile OS and application security issues.
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Operational Procedures (23%)
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Compare and contrast best practices associated with types of documentation.
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Given a scenario, implement basic change management best practices.
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Given a scenario, implement basic disaster prevention and recovery methods.
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Explain environmental impacts and appropriate controls.
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Explain the processes for addressing prohibited content/ activity, and privacy, licensing, and policy concepts.
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Given a scenario, use proper communication techniques and professionalism.
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Identify the basics of scripting.
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Given a scenario, use remote access technologies.
There are a number of resources available to help you prepare for the CompTIA A+ ce examination:
An additional resource is O'Reilly Learning Safari Books Online, a searchable digital library that provides online access to thousands of books, training videos and conference sessions. See the Educational Resources section on the
Related Sites page here on COOL to learn how to get free access.
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Exam Administration
Credential exams may be administered in-person at a testing site, proctored on-line remotely, or have options for both. If an exam is administered through a test vendor, the third-party test vendor box will be checked. The following test administration options apply to the CompTIA A+ ce credential where checked:
- In-person exam
- Remote proctored on-line exam
- Third-party test vendor
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Third-Party Test Vendor Information
Testing for this credential is handled by the following vendor:
Pearson VUE
The test centers are located in the U.S.
They also have some test centers on military bases.
To find out more, use the following links on the Pearson VUE website:
CompTIA A+ ce
Renewal Period: 3 years
The CompTIA A+ ce credential has the following recertification information:
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CompTIA A+ ce certification holders must earn 20 Continuing Education Units (CEUs) during the three-year certification period.
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Certification holders of more than one CompTIA certification only need to meet the renewal requirements for the highest-level certification held and the lower-level CompTIA certifications automatically renew as well.
- The CompTIA A+ ce exams measure necessary competencies for an entry-level IT professional with the equivalent knowledge of nine to 12 months of hands-on experience in the lab or field. This level of experience is recommended but not required. Successful candidate has the knowledge required to understand the fundamentals of computer technology, networking, and security, and will have the skills required to identify hardware, peripheral, networking, and security components.
MOS is Military Occupational Specialty
ASI is Additional Skill Identifier
WOMOS is Warrant Officer Military Occupational Specialty
AOC is Area Of Concentration Officer
Functional Area
Branch
Bright Outlook – new job opportunities are very likely in the future for this job
This is an official U.S. Navy website
Updated: February 26, 2021
Navy Occupations Table Legend
Related As
The military occupations shown in this table are related to this credential in one of three ways: Most, Some, or Other.
MOST
This credential is directly related to most of the major duties associated with the military occupation (at least 80%). Note that the credential may require additional education, training or experience before you are eligible for it.
SOME
This credential is related to some tasks associated with the duties of the military occupation (related 80% to at least one or more critical tasks but less than 80% of all of the entire military occupation). Note that the credential may require additional education, training or experience before you are eligible for it.
OTHER
This credential is related to this military occupation, but is more advanced or specialized and therefore will most likely require additional education, training, or experience.
Navy$
This Credential has been approved for payment through the Navy's Credential Program Office. Note that to be eligible for Navy funded credentials, you must have demonstrated competency and experience towards the credential being sought. This credential may require additional work to fully meet competency and experience requirements.
To get a voucher request form, click Menu at the top of any page, then click "2 Complete Voucher and Apply" under Credentialing Steps.
Gap Analysis
A detailed analysis comparing the credential requirements to the military occupation has been completed. Click on the gap analysis icon to view the analysis page.
LaDR
LaDR (Learning and Development Roadmap) icons call out credentials that are "highly recommended" (but not mandatory) for a particular pay grade because they complement the training, experience, and competency of that paygrade. You are NOT restricted from attempting credentials recommended for senior & junior pay grades (as long as you meet all eligibility requirements).
Federal Occupations Table Legend
Related As
The federal occupations shown in this table are related to this credential in one of three ways: Most, Some, or Other.
MOST
This credential is directly related to most of the major duties associated with the federal occupation (at least 80%). Note that the credential may require additional education, training or experience before you are eligible for it.
SOME
This credential is related to some tasks associated with the duties of the federal occupation (related 80% to at least one or more critical tasks but less than 80% of all of the entire military occupation). Note that the credential may require additional education, training or experience before you are eligible for it.
OTHER
This credential is related to this federal occupation, but is more advanced or specialized and therefore will most likely require additional education, training, or experience.
Civilian Occupations Table Legend
Bright Outlook
The Bright Outlook icon indicates that new job opportunities are very likely in the future for this job. Click the links in this column to go to the external link My Next Move For Veterans State Map.
Registered Apprenticeship
The Registered Apprenticeship icon indicates that this job has an apprenticeship program registered with the U.S. Department of Labor. Click the links in this column to go to the Apprenticeship Finder and enter career path or location to find apprenticeship opportunities
Local Salary Information
Click the links in this column to go to the external link My Next Move for Veterans web site to view salary and employment information for the job.
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