Knowledge Management Specialty Area Qualification Matrix *

Associated Work Roles

  • Knowledge Manager (431)

Note: This page presents the qualification requirements at the Specialty Area level, a summary category one level above work roles. Until the qualification requirements for the Work Roles are released, please refer to the Specialty Area qualification table below for information. This table will be updated to reflect the specific Work Role requirements when the information is available.

Specialty Area Framework Category: Operate and Maintain

Specialty Areas responsible for providing the support, administration, and maintenance necessary to ensure effective and efficient information technology (IT) system performance and security.

Knowledge Management Description

Manages and administers integrated methods, enabling the organization to identify, capture, catalog, classify, retrieve, and share intellectual capital and information content. The methods may include utilizing processes and tools (e.g., databases, documents, policies, procedures) and expertise pertaining to the organization.

Example Job/Billet Titles

  • Data Architect
  • Data Custodian
  • Data Manager
  • Data Warehouse Specialist
  • Database Developer
  • Database Engineer/Architect
  • Information Dissemination Manager

Master Tasks and KSAs

Detailed information on the Tasks and Knowledge, Skills and Abilities (KSAs) associated with each Navy Specialty Area can be found in the Master Task & KSA List spreadsheet on the NAVIFOR website (requires credentials/CAC to access) or on the DoD Cyber Exchange website.

Initial Training

Initial training qualification for a specialty area is generally met by a High School diploma or equivalent and completion of Navy "A" school (for Navy enlisted).

Minimum Credential Requirement

You must meet one of the education, training, or certification requirements in the Qualifications Table below. See “Understanding Qualifications” on the Qualifications Table for more information on the order of precedence for the minimum credential requirement.

Qualifying Degrees

The Qualifications Table below includes college degrees in the Education section. For example, "Bachelor degree from accredited University." To view a list of degree programs that are acceptable for this Specialty Area, click List of Qualifying Degrees below or the Information icon in the Qualifications Table.

Worksheet View

Click the button to toggle in and out of the worksheet view for the qualifications table. Turning the worksheet view on will allow you to mark requirements and qualifications for your proficiency level, and then print a printer-friendly version of the matrix worksheet.

Note: The Qualification Matrix information on this page will be in a different order when printed to reduce the number of pages needed.

View Proficiency Level(s)

MilGears logo For personalized information on how your education, training and credential history stacks up against the requirements for this and other work roles in the Navy, visit the Cyber IT/CSWF Tool on the MilGears website.

Qualifications Table

All qualifications have not been met.
Basic Intermediate Advanced
Associates in KM Bachelor in KM Post Graduate in KM
AQD GA1-Information Professional - Basic AQD GA2-Information Professional - Intermediate AQD GA3-Information Professional - Advanced
CIN J-3B-0440 IP BASIC AQD GA6-Information Professional - Knowledge Management Officer SSC 6209-Network Operations and Technology
  CIN K-2G-7010 (Afloat KM) Afloat Knowledge Manager Course  
NAVEDTRA 43360-2 - Information Professional (IP) Basic NAVEDTRA 43360-3 - Information Professional (IP) Intermediate NAVEDTRA 43360 - Information Professional (IP)

Note: The Qualification Matrix information on this page will be in a different order when printed to reduce the number of pages needed.

*If you have recommendations for degrees, qualifications, NECs or credentials for this matrix, direct them to NAVIFOR (requires credentials/CAC to access). Questions and recommendations regarding the Cyber IT/CSWF model, matrix, policies, implementation guidelines, and compliance should be directed to:

This is an official U.S. Navy websiteUpdated: January 29, 2021


Foundational understanding of computer systems and related cybersecurity software and hardware components. Ability to apply simple concepts and routine processes with frequent and specific guidance. Ability to perform successfully in routine, structured situations, or more complex situations with supervision.


Working knowledge and application of Information Security and security operational characteristics for a variety of computer platforms, networks, software applications, and Operating Systems. Extensive knowledge of basic concepts and processes and experience applying these with only periodic high-level guidance. Ability to perform successfully in non-routine and sometimes complicated situations.


Application and mastery of Information Security, plans, and functions; responsible for the management of complex projects, and initiatives with large scope. An in-depth understanding of complex concepts and processes, and experience applying these with little or no guidance. Ability to provide guidance to others and to perform successfully in complex, unstructured situations.

Click link to go to CompTIA A+ ce COOL Snapshot page.

The Computing Technology Industry Association (CompTIA), CompTIAA+ ce certification validates the entry-level computer technician’s competency to perform a myriad of critical IT support tasks. CompTIA A+ ce technicians demonstrate abilities in hardware, networking, mobile devices, operating systems, hardware & network troubleshooting, virtualization & cloud computing, software troubleshooting, security, and operational procedures. Candidates must pass both the Core 1 (220-1001) and Core 2 (220-1002) exams.

Click link to go to CompTIA Network+ ce COOL Snapshot page.

Computing Technology Industry Association (CompTIA), Network+ ce is an intermediate skill level certification for IT technicians who can describe the features and functions of networking components and manage, maintain, troubleshoot, install, operate and configure basic network infrastructure. In addition, certification holders have a basic understanding of enterprise technologies, including cloud and virtualization technologies. Network+ ce is appropriate for computer network technicians, engineers, analysts and administrators. Although not a prerequisite, it is recommended that CompTIA Network+ ce candidates have at least nine months of experience in network support or administration or academic training, along with a CompTIA A+ ce certification.

Click link to go to CompTIA Security+ ce COOL Snapshot page.

Computing Technology Industry Association (CompTIA), Security+ ce certification designates knowledgeable professionals in the field of IT security. Security+ ce is an entry-level certification that demonstrates a candidates knowledge and skills required to install and configure systems to secure applications, networks, and devices; perform threat analysis and respond with appropriate mitigation techniques; participate in risk mitigation activities; and operate with an awareness of applicable policies, laws, and regulations. The successful candidate will perform these tasks to support the principles of confidentiality, integrity, and availability. It is recommended that candidates hold the Network+ and two years of experience in IT administration with a security focus.

Click link to go to Program Management Professional (PgMP) COOL Snapshot page.

The Project Management Institute (PMI), Program Management Professional (PgMP) is an advanced career certification for professionals who oversee multiple, related projects and their resources to achieve strategic business goals. PgMPs are senior-level practitioners who identify ways to group multiple related projects to achieve benefits that may not be realized if the projects were managed in a stand-alone fashion. Candidates for the PgMP must meet educational and experiential requirements; they are also evaluated by both a panel and with an exam.