Parts Specialist - General Motors Parts Consultant (P4)
Credential: Parts Specialist - General Motors Parts Consultant (P4)
Credentialing Agency: National Institute for Automotive Service Excellence (ASE)
Renewal Period: 5 years
The National Institute for Automotive Service Excellence (ASE), Parts Specialist - General Motors Parts Consultant (P4) certification is for individuals with the knowledge and skills needed to work competently in a General Motors Dealership parts department. General Motors Parts Consultants possess very specific working knowledge of the GM parts, dealer parts and accessories policies and procedure manual and the 19 specific major parts groups. Candidates must meet experience requirements and pass a written exam.
More information can be found on the certifying agency's website.
Parts Specialist - General Motors Parts Consultant (P4)
MINIMUM REQUIREMENTS
Attainability:
Eligibility Requirements (View Details)
- Credential Prerequisite
- Experience: 2 years
- Education
- Training
- Membership
- Other
- Fee
Note: This credential may have multiple options for a Service member to meet eligibility requirements. Requirements listed here are based on the minimum degree required. To view other options, see the Eligibility tab.
Exam Requirements (View Details)
- Exam
- Written Exam
- Oral Exam
- Practical Exam
- Performance Assessment
Exam Administration (View Details)
- In-person exam
- Remote proctored on-line exam
- Third-party test vendor
RECERTIFICATION SUMMARY
Renewal Period: 5 years
AGENCY CONTACT INFORMATION
National Institute for Automotive Service Excellence (ASE)
1503 Edwards Ferry Road, NE
Suite 401
Leesburg, VA 20176
Phone: (800) 390-6789
Fax: (703) 669-6127
Email: contactus@ase.com
Experience REQUIREMENTS
Candidate must have two years of work experience specifically related to parts counter work (not hands-on automotive repair).
Written Exam
- General Operations (14%)
- Communications and Sales Skills (20%)
-
GM Vehicle and Components Parts Knowledge (29%)
- Major Parts Groups 0-9 - Passenger Cars and Light Trucks
- Major Parts Groups 10-15 - Passenger Cars Only
- Major Parts Groups 16-17 - Light Trucks Only
- Major Parts Groups 18 - General Information and 21 - Accessories
- Catalog Skills (22%)
- Inventory Control (15%)
Exam Preparation Resources
There are a number of resources available to help you prepare for the Parts Specialist - General Motors Parts Consultant (P4) examination:
- Best Sources
- General References
An additional resource is O'Reilly Learning Safari Books Online, a searchable digital library that provides online access to thousands of books, training videos and conference sessions. See the Educational Resources section on the Related Sites page here on COOL to learn how to get free access.
Testing Information
-
Exam Administration
Credential exams may be administered in-person at a testing site, proctored on-line remotely, or have options for both. If an exam is administered through a test vendor, the third-party test vendor box will be checked. The following test administration options apply to the Parts Specialist - General Motors Parts Consultant (P4) credential where checked:
- In-person exam
- Remote proctored on-line exam
- Third-party test vendor
For more information on the National Institute for Automotive Service Excellence (ASE) testing process, visit the agency website.
-
Third-Party Test Vendor Information
Testing for this credential is handled by the following vendor:
Prometric
The test centers are located in the U.S.
To find out more, use the following links on the Prometric website:
- Search for Testing Program
- Locate a Test Center
- Agency/Certification Specific Testing Information
- Contact Prometric
RECERTIFICATION
Parts Specialist - General Motors Parts Consultant (P4)
Renewal Period: 5 years