Professional in Human Resources (PHR)
Credential: Professional in Human Resources (PHR)
Credentialing Agency: Human Resource Certification Institute (HRCI)
Renewal Period: 3 years
The Human Resource Certification Institute (HRCI), Professional in Human Resources (PHR) certification is designed for the HR professional who focuses on program implementation, has a tactical/logistical orientation, is accountable to another HR professional within the organization and has responsibilities that focus on the HR department rather than the whole organization. PHRs demonstrate knowledge in Business Management, Talent Planning and Acquisition, Total Rewards, Employee and Labor Relations, and Learning and Development. Candidates must meet experience and/or education requirements and pass a written examination.
More information can be found on the certifying agency's website.
Professional in Human Resources (PHR)
MINIMUM REQUIREMENTS
Attainability:
Eligibility Requirements (View Details)
- Credential Prerequisite
- Experience: 4 years
- Education: High School Diploma/GED
- Training
- Membership
- Other
- Fee
Note: This credential may have multiple options for a Service member to meet eligibility requirements. Requirements listed here are based on the minimum degree required. To view other options, see the Eligibility tab.
Exam Requirements (View Details)
- Exam
- Written Exam
- Oral Exam
- Practical Exam
- Performance Assessment
Exam Administration (View Details)
- In-person exam
- Remote proctored on-line exam
- Third-party test vendor
RECERTIFICATION SUMMARY
Renewal Period: 3 years
AGENCY CONTACT INFORMATION
Human Resource Certification Institute (HRCI)
1725 Duke Street
Suite 700
Alexandria, VA 22314
Phone: (866) 898-4724
Contact Page
Education and/or Experience REQUIREMENTS
Candidate must have a minimum of one year of experience in a professional-level HR position with a Master's degree or higher.
Option 2:Candidate must have a minimum of two years of experience in a professional-level HR position with a Bachelor's degree.
Option 3:Candidate must have a minimum of four years of experience in a professional-level HR position with a high school diploma.
Written Exam
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Business Management (20%)
- Vision, mission, values, and structure of the organization
- Legislative and regulatory knowledge and procedures
- Corporate governance procedures and compliance
- Employee communications
- Ethical and professional standards
- Business elements of an organization (for example: other functions and departments, products, competition, customers, technology, demographics, culture, processes, safety and security)
- Existing HRIS, reporting tools, and other systems for effective data reporting and analysis
- Change management theory, methods, and application
- Risk management
- Qualitative and quantitative methods and tools for analytics
- Dealing with situations that are uncertain, unclear, or chaotic
-
Talent Planning and Acquisition (16%)
- Applicable federal laws and regulations related to talent planning and acquisition activities
- Planning concepts and terms (for example: succession planning, forecasting)
- Current market situation and talent pool availability
- Staffing alternatives (for example: outsourcing, temporary employment)
- Interviewing and selection techniques, concepts, and terms
- Applicant tracking systems and/or methods
- Impact of total rewards on recruitment and retention
- Candidate/employee testing processes and procedures
- Verbal and written offers/contract techniques
- New hire employee orientation processes and procedures
- Internal workforce assessments (for example: skills testing, workforce demographics, analysis)
- Transition techniques for corporate restructuring, mergers and acquisitions, due diligence process, offshoring, and divestitures
- Metrics to assess past and future staffing effectiveness (for example: cost per hire, selection ratios, adverse impact)
-
Learning and Development (10%)
- Applicable federal laws and regulations related to learning and development activities
- Learning and development theories and applications
- Training program facilitation, techniques, and delivery
- Adult learning processes
- Instructional design principles and processes (for example: needs analysis, process flow mapping)
- Techniques to assess training program effectiveness, including use of applicable metrics
- Organizational development (OD) methods, motivation methods, and problem-solving techniques
- Task/process analysis
- Coaching and mentoring techniques
- Employee retention concepts and applications
- Techniques to encourage creativity and innovation
-
Total Rewards (15%)
- Applicable federal laws and regulations related to total rewards
- Compensation policies, processes, and analysis
- Budgeting, payroll, and accounting practices related to compensation and benefits
- Job analysis and evaluation concepts and methods
- Job pricing and pay structures
- Non-cash compensation
- Methods to align and benchmark compensation and benefits
- Benefits programs policies, processes, and analysis
-
Employee and Labor Relations (39%)
- General employee relations activities and analysis (for example, conducting investigations, researching grievances, working conditions, reports, etc.)
- Applicable federal laws and procedures affecting employment, labor relations, safety, and security
- Human relations, culture and values concepts, and applications to employees and organizations
- Review and analysis process for assessing employee attitudes, opinions, and satisfaction
- Diversity and inclusion
- Recordkeeping requirements
- Occupational injury and illness prevention techniques
- Workplace safety and security risks
- Emergency response, business continuity, and disaster recovery process
- Internal investigation, monitoring, and surveillance techniques
- Data security and privacy
- The collective bargaining process, terms, and concepts (for example: contract negotiation, costing, administration)
- Performance management process, procedures, and analysis
- Termination approaches, concepts, and terms
Exam Preparation Resources
There are a number of resources available to help you prepare for the Professional in Human Resources (PHR) examination:
- Best Sources
- General References
An additional resource is O'Reilly Learning Safari Books Online, a searchable digital library that provides online access to thousands of books, training videos and conference sessions. See the Educational Resources section on the Related Sites page here on COOL to learn how to get free access.
Testing Information
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Exam Administration
Credential exams may be administered in-person at a testing site, proctored on-line remotely, or have options for both. If an exam is administered through a test vendor, the third-party test vendor box will be checked. The following test administration options apply to the Professional in Human Resources (PHR) credential where checked:
- In-person exam
- Remote proctored on-line exam
- Third-party test vendor
For more information on the Human Resource Certification Institute (HRCI) testing process, visit the agency website.
-
Third-Party Test Vendor Information
Testing for this credential is handled by the following vendor:
Pearson VUE
The test centers are located in the U.S. They also have some test centers on military bases.
To find out more, use the following links on the Pearson VUE website:
- Search for Testing Program
- Learn About Testing for Military Communities
- Agency/Certification Specific Testing Information
- Contact Pearson VUE
RECERTIFICATION
Professional in Human Resources (PHR)
Renewal Period: 3 years