Institute of Certified Professional Managers (ICPM)

Certified Manager (CM)


Credential: Certified Manager (CM)  In-Demand resource  GI Bill resource
Credentialing Agency: Institute of Certified Professional Managers (ICPM)

Renewal Period: 3 years

The Institute of Certified Professional Managers (ICPM), Certified Manager (CM) is a general management certification. While it is appropriate for supervisors, managers, and leaders at all levels, in any industry, it is not necessary to hold a management title to earn the certification. Candidates must meet a combination of education and experience requirements. Candidates must pass the following three certification exams: Management Essentials, Planning and Organizing, and Leading and Controlling.

More information can be found on the certifying agency's website.

Certified Manager (CM)

MINIMUM REQUIREMENTS

Attainability:    medium

Eligibility Requirements (View Details)

  • Credential Prerequisite
  • Experience: 4 years
  • Education: Associates
  • Training
  • Membership
  • Other
  • Fee

Note: This credential may have multiple options for a Service member to meet eligibility requirements. Requirements listed here are based on the minimum degree required. To view other options, see the Eligibility tab.

Exam Requirements (View Details)

  • Exam
  • Written Exam
  • Oral Exam
  • Practical Exam
  • Performance Assessment

Exam Administration (View Details)

  • In-person exam
  • Remote proctored on-line exam
  • Third-party test vendor

RECERTIFICATION SUMMARY

Renewal Period: 3 years

  • Continuing Education
  • Exam
  • Continuing Education OR Exam
  • Fee
  • Other

AGENCY CONTACT INFORMATION

Institute of Certified Professional Managers (ICPM)

On the Campus of James Madison University
MSC 5504
Harrisonburg, VA  22807

Phone: (540) 568-3247

Email: info@icpm.biz

Candidate must have a combined total of ten or more points to be eligible for certification. Candidate must have a minimum of three education points (up to a maximum of six) and a minimum of four experience points (up to a maximum of seven). Points are assigned as follows:

  • High school graduation (or equivalent) = one point
  • College Education = one point per year completed; 1/2 point per 1/2 year completed
  • 40 hours of management training = one point
  • Other certifications = one point each (max = two)
Full-time work or military service:
  • Management/leadership position - one point per year
  • Non-management/leadership position - 1/2 point per year
Part-time work or military service:
  • Management/leadership position - 1/2 point per year
  • Non-management/leadership position - 1/4 point per year

The Certified Manager (CM) credential has the following other requirements:

  • U.S. military service should be documented by a form DD214 or Statement of Service.

  • Domain 1: The Profession of Management (14%)
    • Key elements of the management profession, essential managerial tasks, and the skills needed for effective performance
    • The role of managers in leading the organization
  • Domain 2: The Global Business Environment (40%)
    • Assessing the company's competitive position and gaining competitive advantage through SWOT analysis and other techniques and tools
    • The effects of internal, external, political and economic forces on the organization
    • Interpreting and ensuring compliance with legal standards
    • Sustainable business practices and operating in an environmentally responsible manner
  • Domain 3: Ethical Decision-Making (23%)
    • Techniques for gathering input from others and assimilating diverse input
    • Decision-making processes, techniques, and models
    • Interpreting and applying ethical standards
  • Domain 4: Communication & Information Technology (23%)
    • The qualities of data and information and choosing appropriate software to accomplish tasks
    • The communication process and the skills managers need to establish and communicate clear expectations and concepts effectively

  • Domain 1: Planning (29%)
    • Planning techniques and strategies for setting and achieving organizational goals
    • Project management techniques, strategies and tools
    • Planning and facilitating effective meetings and the characteristics of effective facilitators
  • Domain 2: Organizing (25%)
    • Choosing appropriate organizational structures to maximize performance and efficiency
    • Techniques for building organizational value
    • The importance of teamwork and building effective teams and work groups
  • Domain 3:  Talent/Human Resource Management (46%)
    • Staffing the organization by recruiting and selecting employees
    • Training and evaluating employees and providing effective performance feedback
    • Best practices for effectively managing a diverse workforce
    • Coaching, mentoring, and networking

  • Domain 1: Leading (30%)
    • The nature of leadership, characteristics of effective leaders, and skills and techniques for leading and motivating individuals and groups
    • The change process, the role of managers and required skills for in leading and managing organizational change
    • Pros and cons of organizational conflict and techniques for conflict resolution
  • Domain 2: Controlling (30%)
    • Measures for evaluating results and comparing them to organizational goals and standards
    • Quality assurance and performance measurement processes, such as Total Quality Management
    • Techniques for addressing employee misconduct and ensuring that employee behavior is consistent with organizational standards
  • Domain 3: Accounting (21%)
    • Basic principles of accounting
    • Key financial statements such as the balance sheet and income statement
    • The budgeting process and how to recognize budget variance
  • Domain 4: Financial Management (19%)
    • Processes for selecting appropriate sources of financing and establishing financial controls
    • Techniques for measuring financial performance, such as the use of ratios, return on equity and cash-flow analysis

Exam Preparation Resources

There are a number of resources available to help you prepare for the Certified Manager (CM) examination:

An additional resource is O'Reilly Learning Safari Books Online, a searchable digital library that provides online access to thousands of books, training videos and conference sessions. See the Educational Resources section on the Related Sites page here on COOL to learn how to get free access.

Testing Information

  • Exam Administration

    Credential exams may be administered in-person at a testing site, proctored on-line remotely, or have options for both. If an exam is administered through a test vendor, the third-party test vendor box will be checked. The following test administration options apply to the Certified Manager (CM) credential where checked:

    • In-person exam
    • Remote proctored on-line exam
    • Third-party test vendor
  • For more information on the Institute of Certified Professional Managers (ICPM) testing process, visit the agency website.

RECERTIFICATION

Certified Manager (CM)

Renewal Period: 3 years

The Certified Manager (CM) credential has the following recertification information:

  • Certification holders must complete and report 45 management/leadership-related professional development units (PDUs) every three years for recertification.
  • Note: Marine Corps COOL will only pay recertification fees for the current year, no arrears will be paid. Voucher requests for recertification fees must be submitted with proof of the current status of the certification (for example, a screen shot of your credentialing agency dashboard or a copy of a current fee receipt).

In Demand

This certification is considered in demand. The U.S. Department of Labor sponsored CareerOneStop's analysis indicates the certification is frequently mentioned in online job postings.

Click for external link to CareerOneStop's Credentials Center.

COOL Bucks

See your installation Education Service Officer for credential exam information and coordinating instructions.

COOL Summary

Click to go to the COOL Summary page for this MOC.

COOL Summary

Click to go to the COOL Summary page for this MOC.

COOL Summary

Click to go to the COOL Summary page for this MOC.

COOL Summary

Click to go to the COOL Summary page for this MOC.

COOL Summary

Click to go to the COOL Summary page for this MOC.

COOL Summary

Click to go to the COOL Summary page for this MOC.

COOL Summary

Click to go to the COOL Summary page for this MOC.

COOL Summary

Click to go to the COOL Summary page for this MOC.

COOL Summary

Click to go to the COOL Summary page for this MOC.

COOL Summary

Click to go to the COOL Summary page for this MOC.

COOL Summary

Click to go to the COOL Summary page for this MOC.

COOL Summary

Click to go to the COOL Summary page for this MOC.

COOL Summary

Click to go to the COOL Summary page for this MOC.

COOL Summary

Click to go to the COOL Summary page for this MOC.

COOL Summary

Click to go to the COOL Summary page for this MOC.

COOL Summary

Click to go to the COOL Summary page for this MOC.

COOL Summary

Click to go to the COOL Summary page for this MOC.

COOL Summary

Click to go to the COOL Summary page for this MOC.

COOL Summary

Click to go to the COOL Summary page for this MOC.

COOL Summary

Click to go to the COOL Summary page for this MOC.

COOL Summary

Click to go to the COOL Summary page for this MOC.

COOL Summary

Click to go to the COOL Summary page for this MOC.

COOL Summary

Click to go to the COOL Summary page for this MOC.

COOL Summary

Click to go to the COOL Summary page for this MOC.

COOL Summary

Click to go to the COOL Summary page for this MOC.

COOL Summary

Click to go to the COOL Summary page for this MOC.

COOL Summary

Click to go to the COOL Summary page for this MOC.

COOL Summary

Click to go to the COOL Summary page for this MOC.

COOL Summary

Click to go to the COOL Summary page for this MOC.

COOL Summary

Click to go to the COOL Summary page for this MOC.

COOL Summary

Click to go to the COOL Summary page for this MOC.

COOL Summary

Click to go to the COOL Summary page for this MOC.

COOL Summary

Click to go to the COOL Summary page for this MOC.

COOL Summary

Click to go to the COOL Summary page for this MOC.

COOL Summary

Click to go to the COOL Summary page for this MOC.

COOL Summary

Click to go to the COOL Summary page for this MOC.

COOL Summary

Click to go to the COOL Summary page for this MOC.

COOL Summary

Click to go to the COOL Summary page for this MOC.

COOL Summary

Click to go to the COOL Summary page for this MOC.

COOL Summary

Click to go to the COOL Summary page for this MOC.

COOL Summary

Click to go to the COOL Summary page for this MOC.

Some

Credential is related to some tasks associated with the duties of the military occupation (at least one critical task but less than 80%)

Most

Credential is directly related to most of the major duties associated with the military occupation (at least 80%)

Other

Credential is related to this military occupation, but is more advanced or specialized and therefore will likely require additional education, training, or experience

CA Eligible

This certification is eligible for CA.

Star

Star credentials are MOS enhancing, as designated by the Proponent. MOS enhancing credentials are directly related to an MOS or ASI, are taught either partially or completely as part of a Program of Instruction (POI), and improves the MOS technical proficiency.

Skill Level

The Skill Level reflects the level, based on MOS training and/or experience, the Soldier should be the most prepared to successfully earn the credential. See the Table Legend for details about each level.

Navy Bucks

Credential voucher or reimbursement for credential exam, re-certification, or maintenance fee has been approved for payment through the Navy's Credential Program Office. To get a voucher request form, click Menu at the top of any page, then click "2 Complete Voucher and Apply" under Credentialing Steps.

CG Bucks

Current Coast Guard policy states all credentials listed on CG COOL may be reimbursed assuming the enlisted service member meets the eligibility requirements as outlined in the Coast Guard Voluntary Credentialing Program Policy (COMDTINST 1540.1(series))

Early Career

1-3 years experience; Enlisted E1 through E4

Mid Career

4-10 years experience; Enlisted E5 through E6

Late Career

10+ years experience; Enlisted E7 through E9

Early Career

1-3 years experience; Enlisted “A” School through E5

Mid Career

4-10 years experience; Enlisted E6 through E7

Late Career

10+ years experience; Enlisted E8 through E9

Early Career

1-6 years experience; Officer O1 through O2

Mid Career

6-12 years experience; Officer O3 through O5

Late Career

12+ years experience; Officer O6 and Above

GI Bill®

Reimbursement for exam fees has been approved for payment through the GI Bill.

Note: GI Bill approval data is updated quarterly. For the latest information, visit the WEAMS Licenses/Certifications Search page. Make sure to select "Both" in the LAC Category Type drop-down before searching.

Click to go to the external link for GI Bill licensing and certification information.

ANAB (ANSI)

This credential has been accredited by ANAB (ANSI).

Click to go to the external ANAB web site.

ICAC

This credential has been accredited by ICAC.

Click to go to the external ICAC web site.

ABSNC

This credential has been accredited by ABSNC.

Click to go to the external ABSNC web site.

NCCA

This credentialing program has been accredited by NCCA.

Click to go to the external NCCA web site.

IAS

This credential has been accredited by IAS.

Click to go to the external IAS web site.

Low

May be difficult to attain: minimum education requirement is a Bachelor's degree, and/or minimum experience is 10 or more years.

Note: In some cases “years of experience” refers to time actively on duty or while holding a certain occupation or prior certification and not always in consecutive calendar years. Additional years required for certain preliminary stages may not be included in this classification. For requirements measured in hours, 1080 hours was considered a year. For days, 365 days was considered a year. Please review all prerequisites and requirements for eligibility, and additional information for details.

Medium

Moderate ease of attainment: minimum education requirement = Associate's and/or prerequisite and/or minimum experience = more than 2 years and less than 10 years of experience.

Note: In some cases “years of experience” refers to time actively on duty or while holding a certain occupation or prior certification and not always in consecutive calendar years. Additional years required for certain preliminary stages may not be included in this classification. For requirements measured in hours, 1080 hours was considered a year. For days, 365 days was considered a year. Please review all prerequisites and requirements for eligibility, and additional information for details.

High

Highly attainable: minimum education requirement = HS or less and/or minimum experience = 2 years or less experience and no additional requirements.

Note: In some cases “years of experience” refers to time actively on duty or while holding a certain occupation or prior certification and not always in consecutive calendar years. Additional years required for certain preliminary stages may not be included in this classification. For requirements measured in hours, 1080 hours was considered a year. For days, 365 days was considered a year. Please review all prerequisites and requirements for eligibility, and additional information for details.

MOS is Military Occupational Specialty
ASI is Additional Skill Identifier
WOMOS is Warrant Officer Military Occupational Specialty
AOC is Area Of Concentration Officer
Functional Area
Branch

Army e-learning

State-of-the art Computer Based Training available for free to the Army Workforce. Click for more information.

Click here for more information.

NKO e-learning

$$ELEARN_NKO_DESC$$

Bright Outlook – new job opportunities are very likely in the future for this job

Registered Apprenticeship

An apprenticeship program is registered with the U.S. Department of Labor. Go to the Apprenticeship Finder and enter career path or location to find apprenticeship opportunities.

Click here for External link to: My Next Move for Veterans - Administrative Services Managers
Click here for External link to: My Next Move salary info for Administrative Services Managers

Bright Outlook – new job opportunities are very likely in the future for this job

Click here for external link to: My Next Move for Veterans State Map for Administrative Services Managers

Click here for External link to: My Next Move for Veterans - General and Operations Managers
Click here for External link to: My Next Move salary info for General and Operations Managers

Bright Outlook – new job opportunities are very likely in the future for this job

Click here for external link to: My Next Move for Veterans State Map for General and Operations Managers

This is an official U.S. Marine Corps website
Updated: October 30, 2020
Top