American Correctional Association (ACA)

Certified Corrections Officer (CCO)


Credential: Certified Corrections Officer (CCO)  GI Bill resource
Credentialing Agency: American Correctional Association (ACA)

Renewal Period: 3 years

The American Correctional Association (ACA), Certified Corrections Officer (CCO) is an entry-level certification recommended for personnel who work directly with offenders, correctional officers, security officers, custodial officers, corporals, and sergeants. CCOs are knowledgeable in managing offenders; controlling offender movement; maintaining health, safety, and sanitation; use of effective communication; and have an understanding about corrections, general skills, equipment control, and ethics and law. Applicants must meet the minimum academic and experience requirements. Applicants must pass a written exam.

More information can be found on the certifying agency's website.

Certified Corrections Officer (CCO)

MINIMUM REQUIREMENTS

Attainability:    high

Eligibility Requirements (View Details)

  • Credential Prerequisite
  • Experience: 1 year
  • Education: High School Diploma/GED
  • Training
  • Membership
  • Other
  • Fee

Note: This credential may have multiple options for a Service member to meet eligibility requirements. Requirements listed here are based on the minimum degree required. To view other options, see the Eligibility tab.

Exam Requirements (View Details)

  • Exam
  • Written Exam
  • Oral Exam
  • Practical Exam
  • Performance Assessment

Exam Administration (View Details)

  • In-person exam
  • Remote proctored on-line exam
  • Third-party test vendor

RECERTIFICATION SUMMARY

Renewal Period: 3 years

  • Continuing Education
  • Exam
  • Continuing Education OR Exam
  • Fee
  • Other

AGENCY CONTACT INFORMATION

American Correctional Association (ACA)

206 N. Washington Street
Suite 200
Alexandria, VA  22314

Phone: (703) 224-0000

Fax: (703) 224-0179
Email: acaprodev@aca.org

Applicant must have a High School Diploma or General Educational Diploma (HS/GED).

Applicant must have at least one year of work experience in present position at the officer level.

The Certified Corrections Officer (CCO) credential has the following other requirements:

  • Applicant must follow the ACA Code of Ethics.

Written Exam

  • Managing Offenders (7%)
    • Conduct cell inspections/searches
    • Enforce rules and regulations
    • Establish rapport
    • Follow use-of-force continuum, as appropriate
    • Intervene in crises
    • Manage conflicts
    • Orient new arrivals on rule, procedures, etc.
    • Provide verbal and written counseling
    • Write disciplinary and incident reports
  • Control/Offender Movement (9%)
    • Enforce custody privileges/disciplinary restrictions
    • Implement emergency operational plans
    • Implement schedules for controlled offender movement
    • Issue/receive offender passes/appointment slips
    • Observe, monitor, supervise movement of offenders and their property
    • Properly identify and escort offenders, individually and in groups
    • Receive offender requests for bed, cell or unit moves and make recommendations
    • Restrict movement during scheduled physical counts of offenders
  • Maintain Health, Safety, Sanitation, and Communication (13%)
    • Develop cleaning schedule
    • Document the distribution of authorized items
    • Ensure proper labeling/handling of hazardous materials
    • Implement health/safety memos and notifications
    • Implement proper health procedures for offenders with infectious diseases
    • Inventory and distribute authorized items
    • Order/request authorized supplies/items
    • Report changes in offender behavior
    • Report security violations
    • Search offenders and their property
    • Submit health, safety, and sanitation recommendations to appropriate departments
    • Supervise cleaning of industrial areas
    • Supervise offenders’ hygiene habits
  • Knowledge of Facility Climate (1%)
    • Agency mission/purpose
    • Agency policies and procedures
    • Available training
    • Ethnic differences
    • Standards of professionalism
    • State/federal laws; e.g., EEO, Sexual Harassment
    • Stress management
    • Use of force
    • Use of weapons
    • Using equipment/tools
  • General Skills/Equipment Control (13%)
    • CPR/first aid
    • Inspect keys, tools, equipment and shadow boards
    • Inter-personal communication
    • Inventory keys, tools, and equipment at beginning and end of shift
    • Leadership
    • Log out/in keys, tools, and equipment in work areas
    • Maintain physical control of keys, tools, and equipment
    • Management
    • Non-verbal communication
    • Public relations
    • Report broken/missing keys, tools, and equipment
    • Search procedures
    • Written communication
  • Ethics/Law (17%)
    • History of courts and corrections
    • “Hands-off”/”hands-on”
    • Prison Litigation Reform Act
    • Searches and seizures
    • “Reasonable Suspicion”
    • Theories of liability
    • How lawsuits work
    • Indemnification
    • Discovery
    • Trials and appeals
    • AIDS
    • What is ethical/unethical behavior?
    • Investigating unethical behavior
    • Interviewing/confidentiality
    • Evidence/polygraph
    • Surveillance/monitoring
    • Employee rights
    • The investigative report
  • General (14%)
  • Wellness/ Safety (8%)
  • PREA (5%)
  • Leadership (10%)
  • Team Building (3%)

Exam Preparation Resources

There are a number of resources available to help you prepare for the Certified Corrections Officer (CCO) examination:

An additional resource is O'Reilly Learning Safari Books Online, a searchable digital library that provides online access to thousands of books, training videos and conference sessions. See the Educational Resources section on the Related Sites page here on COOL to learn how to get free access.

Testing Information

  • Exam Administration

    Credential exams may be administered in-person at a testing site, proctored on-line remotely, or have options for both. If an exam is administered through a test vendor, the third-party test vendor box will be checked. The following test administration options apply to the Certified Corrections Officer (CCO) credential where checked:

    • In-person exam
    • Remote proctored on-line exam
    • Third-party test vendor
  • For more information on the American Correctional Association (ACA) testing process, visit the agency website.

RECERTIFICATION

Certified Corrections Officer (CCO)

Renewal Period: 3 years

The Certified Corrections Officer (CCO) credential has the following recertification information:

  • The Certified Corrections Officer (CCO) certification is renewed every three years. CCO certification holders must obtain 40 recertification credits during each recertification cycle. A recertification fee is required.

    Additional information can be found on ACA's website.
  • Note: Marine Corps COOL will only pay recertification fees for the current year, no arrears will be paid. Voucher requests for recertification fees must be submitted with proof of the current status of the certification (for example, a screen shot of your credentialing agency dashboard or a copy of a current fee receipt).

In Demand

This certification is considered in demand. The U.S. Department of Labor sponsored CareerOneStop's analysis indicates the certification is frequently mentioned in online job postings.

Click for external link to CareerOneStop's Credentials Center.

COOL Bucks

See your installation Education Service Officer for credential exam information and coordinating instructions.

COOL Summary

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COOL Summary

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COOL Summary

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COOL Summary

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COOL Summary

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COOL Summary

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COOL Summary

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COOL Summary

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COOL Summary

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COOL Summary

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COOL Summary

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Some

Credential is related to some tasks associated with the duties of the military occupation (at least one critical task but less than 80%)

Most

Credential is directly related to most of the major duties associated with the military occupation (at least 80%)

Other

Credential is related to this military occupation, but is more advanced or specialized and therefore will likely require additional education, training, or experience

CA Eligible

This certification is eligible for CA.

Star

Star credentials are MOS enhancing, as designated by the Proponent. MOS enhancing credentials are directly related to an MOS or ASI, are taught either partially or completely as part of a Program of Instruction (POI), and improves the MOS technical proficiency.

Skill Level

The Skill Level reflects the level, based on MOS training and/or experience, the Soldier should be the most prepared to successfully earn the credential. See the Table Legend for details about each level.

Navy Bucks

Credential voucher or reimbursement for credential exam, re-certification, or maintenance fee has been approved for payment through the Navy's Credential Program Office. To get a voucher request form, click Menu at the top of any page, then click "2 Complete Voucher and Apply" under Credentialing Steps.

CG Bucks

Current Coast Guard policy states all credentials listed on CG COOL may be reimbursed assuming the enlisted service member meets the eligibility requirements as outlined in the Coast Guard Voluntary Credentialing Program Policy (COMDTINST 1540.1(series))

Early Career

1-3 years experience; Enlisted E1 through E4

Mid Career

4-10 years experience; Enlisted E5 through E6

Late Career

10+ years experience; Enlisted E7 through E9

Early Career

1-3 years experience; Enlisted “A” School through E5

Mid Career

4-10 years experience; Enlisted E6 through E7

Late Career

10+ years experience; Enlisted E8 through E9

Early Career

1-6 years experience; Officer O1 through O2

Mid Career

6-12 years experience; Officer O3 through O5

Late Career

12+ years experience; Officer O6 and Above

GI Bill®

Reimbursement for exam fees has been approved for payment through the GI Bill.

Note: GI Bill approval data is updated quarterly. For the latest information, visit the WEAMS Licenses/Certifications Search page. Make sure to select "Both" in the LAC Category Type drop-down before searching.

Click to go to the external link for GI Bill licensing and certification information.

ANAB (ANSI)

This credential has been accredited by ANAB (ANSI).

Click to go to the external ANAB web site.

ICAC

This credential has been accredited by ICAC.

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ABSNC

This credential has been accredited by ABSNC.

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NCCA

This credentialing program has been accredited by NCCA.

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IAS

This credential has been accredited by IAS.

Click to go to the external IAS web site.

Low

May be difficult to attain: minimum education requirement is a Bachelor's degree, and/or minimum experience is 10 or more years.

Note: In some cases “years of experience” refers to time actively on duty or while holding a certain occupation or prior certification and not always in consecutive calendar years. Additional years required for certain preliminary stages may not be included in this classification. For requirements measured in hours, 1080 hours was considered a year. For days, 365 days was considered a year. Please review all prerequisites and requirements for eligibility, and additional information for details.

Medium

Moderate ease of attainment: minimum education requirement = Associate's and/or prerequisite and/or minimum experience = more than 2 years and less than 10 years of experience.

Note: In some cases “years of experience” refers to time actively on duty or while holding a certain occupation or prior certification and not always in consecutive calendar years. Additional years required for certain preliminary stages may not be included in this classification. For requirements measured in hours, 1080 hours was considered a year. For days, 365 days was considered a year. Please review all prerequisites and requirements for eligibility, and additional information for details.

High

Highly attainable: minimum education requirement = HS or less and/or minimum experience = 2 years or less experience and no additional requirements.

Note: In some cases “years of experience” refers to time actively on duty or while holding a certain occupation or prior certification and not always in consecutive calendar years. Additional years required for certain preliminary stages may not be included in this classification. For requirements measured in hours, 1080 hours was considered a year. For days, 365 days was considered a year. Please review all prerequisites and requirements for eligibility, and additional information for details.

MOS is Military Occupational Specialty
ASI is Additional Skill Identifier
WOMOS is Warrant Officer Military Occupational Specialty
AOC is Area Of Concentration Officer
Functional Area
Branch

Army e-learning

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NKO e-learning

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Bright Outlook – new job opportunities are very likely in the future for this job

Registered Apprenticeship

An apprenticeship program is registered with the U.S. Department of Labor. Go to the Apprenticeship Finder and enter career path or location to find apprenticeship opportunities.

Click here for External link to: My Next Move for Veterans - Correctional Officers and Jailers
Click here for External link to: My Next Move salary info for Correctional Officers and Jailers

Bright Outlook – new job opportunities are very likely in the future for this job

Click here for external link to: My Next Move for Veterans State Map for Correctional Officers and Jailers

This is an official U.S. Marine Corps website
Updated: October 30, 2020
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