American Correctional Association (ACA)

Certified Corrections Manager (CCM)


Credential: Certified Corrections Manager (CCM)  GI Bill resource
Credentialing Agency: American Correctional Association (ACA)

Renewal Period: 3 years

The American Correctional Association (ACA), Certified Corrections Manager (CCM) is a mid-level certification for individuals who manage major units or programs within a corrections setting. CCMs are management staff who may contribute to the development of policies and procedures, are responsible for implementation of those policies and procedures, and have authority over supervisory personnel. Applicants must meet the minimum academic and experience requirements. Applicants must pass a written exam.

More information can be found on the certifying agency's website.

Certified Corrections Manager (CCM)

MINIMUM REQUIREMENTS

Attainability:    medium

Eligibility Requirements (View Details)

  • Credential Prerequisite
  • Experience: 6 years
  • Education: High School Diploma/GED
  • Training
  • Membership
  • Other
  • Fee

Note: This credential may have multiple options for a Service member to meet eligibility requirements. Requirements listed here are based on the minimum degree required. To view other options, see the Eligibility tab.

Exam Requirements (View Details)

  • Exam
  • Written Exam
  • Oral Exam
  • Practical Exam
  • Performance Assessment

RECERTIFICATION SUMMARY

Renewal Period: 3 years

  • Continuing Education
  • Exam
  • Continuing Education OR Exam
  • Fee
  • Other

AGENCY CONTACT INFORMATION

American Correctional Association (ACA)

206 N. Washington Street
Suite 200
Alexandria, VA  22314

Phone: (800) 222-5646

Fax: (703) 224-0179
Email: acaprodev@aca.org

Option 1:

Applicant must have a High School or General Education Diploma (HS/GED), one year work experience in present position at the managerial level, and five years of full-time corrections experience.

Option 2:

Applicant must have an Associate Degree and one year work experience in present position at the managerial level.

The Certified Corrections Manager (CCM) credential has the following other requirements:

  • Applicant must agree to follow the ACA Code of Ethics.

Written Exam

  • Manage/Supervise Human Resources (20%)
    • Administer labor union contracts and personnel practices
    • Assist in staff career development
    • Foster communication up/down chain-of-command
    • Identify and make appropriate staff assignments
    • Identify staff training needs and sources for training
    • Participate in staff functions
    • Prepare staff performance appraisals
    • Provide staff with feedback on their performance
    • Promote affirmative action plans and EEO policies
    • Promote wellness programs
    • Recommend incentive awards and promotions
    • Recommend/take appropriate disciplinary actions
    • Recruit/interview potential staff and make hiring recommendations
    • Refer staff to appropriate employee assistance programs
    • Resolve conflicts and respond to staff grievances
    • Schedule/prepare and/or provide job-/discipline-specific training
    • Write position descriptions
  • Enhance Internal/External Agency Environment (15%)
    • Deal with offender families
    • Ensure compliance with position responsibilities
    • Ensure control over equipment and supplies
    • Ensure formal inspections are conducted
    • Ensure staff awareness of problem offenders - gangs, excessively violent, etc.
    • Gather intelligence and initiate investigations
    • Maintain good working relationships with other government agencies
    • Manage by walking around
    • Manage emergencies in accord with policy
    • Promote ethical behavior among staff
    • Represent the agency before community groups
    • Serve as a positive role model
    • Serve in local community organizations
  • Manage Offenders (15%)
    • Assure delivery of quality programs/services to offenders
    • Assure that appropriate services/programs are provided for special-needs offenders
    • Enforce policy and follow procedures
    • Ensure staff enforcement of offender accountability
    • Foster communication with offenders
    • Investigate/respond to offender grievances
    • Oversee offender classification regarding program assignments/recommendations
    • Provide clear rules and procedures
  • Manage Department (25%)
    • Account for property and equipment
    • Assess past budget performance
    • Develop alternative sources for funds/services
    • Develop goals and objectives for department
    • Develop initial budget and subsequent adjustment requests
    • Develop performance-based management reports
    • Develop spending plan based on approved funding
    • Disseminate local procedures and procedural changes to staff
    • Draft operational procedures
    • Facilitate change
    • Initiate communications
    • Interpret policy and establish procedures for staff
    • Make policy recommendations
    • Monitor/control expenditures
    • Monitor daily logs/reports for information
    • Monitor staff time, attendance, and work performance
    • Obtain staff input onto problem solving and decision making
    • Participate in/facilitate special projects
    • Prioritize, schedule, and delegate daily tasks
    • Receive and respond to communications, in a timely manner
    • Review, approve, and coordinate services and activities
    • Review/modify/update local procedures through staff input
    • Review staff record keeping for compliance with standards
    • Schedule, conduct, attend meetings
  • Maintain/Develop Expertise (15%)
    • Be familiar with current court rulings
    • Be knowledgeable about and provide testimony regarding litigation
    • Coordinate the handling of any court cases that are filed
    • Identify own/staff’s professional needs/deficiencies
    • Keep current with professional literature
    • Make proactive efforts to prevent litigation
    • Participate in conferences/workshops
    • Participate in professional organizations
    • Participate in training
    • Review alternative ways to accomplish professional duties
    • Serve as a resource person
    • Serve in “acting” capacities, when requested
  • General Knowledge (10%)
    • Be aware of new technology developments
    • Conduct internal and provide assistance during external audits

Exam Preparation Resources

There are a number of resources available to help you prepare for the Certified Corrections Manager (CCM) examination:

An additional resource is O'Reilly Learning Safari Books Online, a searchable digital library that provides online access to thousands of books, training videos and conference sessions. See the Educational Resources section on the Related Sites page here on COOL to learn how to get free access.

RECERTIFICATION

Certified Corrections Manager (CCM)

Renewal Period: 3 years

The Certified Corrections Manager (CCM) credential has the following recertification information:

  • The Certified Corrections Manager (CCM) certification is renenwed every three years. CCM certification holders must obtain 80 hours of recertification credits during each recertification cycle. A recertification fee is required.

    Additional information can be found on ACA's website.
  • Note: Marine Corps COOL will only pay recertification fees for the current billing cycle. Voucher requests for recertification fees must be submitted with proof of the current status of the certification (for example, a screen shot of your credentialing agency dashboard or a copy of a current fee receipt).

In Demand

This certification is considered in demand. The U.S. Department of Labor sponsored CareerOneStop's analysis indicates the certification is frequently mentioned in online job postings.

Click for external link to CareerOneStop's Credentials Center.

COOL Bucks

See your installation Education Service Officer for credential exam information and coordinating instructions.

COOL Summary

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COOL Summary

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Some

Credential is related to some tasks associated with the duties of the military occupation (at least one critical task but less than 80%)

Most

Credential is directly related to most of the major duties associated with the military occupation (at least 80%)

Other

Credential is related to this military occupation, but is more advanced or specialized and therefore will likely require additional education, training, or experience

CA Eligible

This certification is eligible for CA.

Star

Star credentials are MOS enhancing, as designated by the Proponent. MOS enhancing credentials are directly related to an MOS or ASI, are taught either partially or completely as part of a Program of Instruction (POI), and improves the MOS technical proficiency.

Skill Level

The Skill Level reflects the level, based on MOS training and/or experience, the Soldier should be the most prepared to successfully earn the credential. See the Table Legend for details about each level.

Navy Bucks

Credential voucher or reimbursement for credential exam, re-certification, or maintenance fee has been approved for payment through the Navy's Credential Program Office. To get a voucher request form, click Menu at the top of any page, then click "2 Complete Voucher and Apply" under Credentialing Steps.

CG Bucks

Current Coast Guard policy states all credentials listed on CG COOL may be reimbursed assuming the enlisted service member meets the eligibility requirements as outlined in the Coast Guard Voluntary Credentialing Program Policy (COMDTINST 1540.1(series))

Early Career

1-3 years experience; Enlisted E1 through E4

Mid Career

4-10 years experience; Enlisted E5 through E6

Late Career

10+ years experience; Enlisted E7 through E9

Early Career

1-3 years experience; Enlisted “A” School through E5

Mid Career

4-10 years experience; Enlisted E6 through E7

Late Career

10+ years experience; Enlisted E8 through E9

Early Career

1-6 years experience; Officer O1 through O2

Mid Career

6-12 years experience; Officer O3 through O5

Late Career

12+ years experience; Officer O6 and Above

GI Bill®

Reimbursement for exam fees has been approved for payment through the GI Bill.

Note: GI Bill approval data is updated quarterly. For the latest information, visit the WEAMS Licenses/Certifications Search page. Make sure to select "Both" in the LAC Category Type drop-down before searching.

Click to go to the external link for GI Bill licensing and certification information.

ANAB (ANSI)

This credential has been accredited by ANAB (ANSI).

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ICAC

This credential has been accredited by ICAC.

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ABSNC

This credential has been accredited by ABSNC.

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NCCA

This credentialing program has been accredited by NCCA.

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IAS

This credential has been accredited by IAS.

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Low

May be difficult to attain: minimum education requirement is a Bachelor's degree, and/or minimum experience is 10 or more years.

Note: In some cases “years of experience” refers to time actively on duty or while holding a certain occupation or prior certification and not always in consecutive calendar years. Additional years required for certain preliminary stages may not be included in this classification. For requirements measured in hours, 1080 hours was considered a year. For days, 365 days was considered a year. Please review all prerequisites and requirements for eligibility, and additional information for details.

Medium

Moderate ease of attainment: minimum education requirement = Associate's and/or prerequisite and/or minimum experience = more than 2 years and less than 10 years of experience.

Note: In some cases “years of experience” refers to time actively on duty or while holding a certain occupation or prior certification and not always in consecutive calendar years. Additional years required for certain preliminary stages may not be included in this classification. For requirements measured in hours, 1080 hours was considered a year. For days, 365 days was considered a year. Please review all prerequisites and requirements for eligibility, and additional information for details.

High

Highly attainable: minimum education requirement = HS or less and/or minimum experience = 2 years or less experience and no additional requirements.

Note: In some cases “years of experience” refers to time actively on duty or while holding a certain occupation or prior certification and not always in consecutive calendar years. Additional years required for certain preliminary stages may not be included in this classification. For requirements measured in hours, 1080 hours was considered a year. For days, 365 days was considered a year. Please review all prerequisites and requirements for eligibility, and additional information for details.

MOS is Military Occupational Specialty
ASI is Additional Skill Identifier
WOMOS is Warrant Officer Military Occupational Specialty
AOC is Area Of Concentration Officer
Functional Area
Branch

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Bright Outlook – new job opportunities are very likely in the future for this job

Registered Apprenticeship

An apprenticeship program is registered with the U.S. Department of Labor. Go to the Apprenticeship Finder and enter career path or location to find apprenticeship opportunities.

Click here for External link to: My Next Move for Veterans - First-Line Supervisors of Correctional Officers
Click here for External link to: My Next Move salary info for First-Line Supervisors of Correctional Officers

Bright Outlook – new job opportunities are very likely in the future for this job

Click here for external link to: My Next Move for Veterans State Map for First-Line Supervisors of Correctional Officers

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Updated: June 11, 2020
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